Life happens. TimeWise makes it easy to request coverage for any shift you can't make — your manager will be notified immediately and can approve or decline directly from their device.

Find the Shift

1

Open the My Shifts tab at the bottom of the screen.

2

Locate the shift you need covered and tap it to open the shift detail view.

Submit a Coverage Request

1

Tap the Request Coverage button in the shift detail view.

2

Optionally add a note for your manager explaining the situation — for example, a personal appointment or illness.

3

Tap Submit to send the request. Your manager will receive a push notification immediately.

Request Coverage form showing shift details and coverage type options
Request Coverage form

Wait for a Decision

1

Your manager will review the request and approve or deny it from their own device.

2

You'll receive a push notification when your manager makes a decision — approval or denial.

3

If approved, the shift may be opened for other employees to pick up or manually reassigned by your manager. Your schedule will update accordingly.

Screenshot: Coverage request confirmation screen and notification
Tip: Submit coverage requests as early as possible. The more notice you give, the more time your manager has to find a replacement and keep the schedule running smoothly.
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